Shipping policy

Shipping Policy

At Hunter-petstore, we offer expedited shipping for all orders to ensure your furry friends receive their accessories promptly. Please review the following information regarding our shipping policies:

  1. Processing Time: Orders are typically processed and dispatched within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

  2. Shipping Method: We offer expedited shipping for all orders. Estimated delivery within 1-3 business days.

  3. Shipping Rates: Shipping rates are fixed and determined based on the total order value:

    • Expedited Shipping: $2.48 on order less than $49.5                                                                                                    
  4. Free Shipping: Enjoy free expedited shipping on all orders over $49.5

  5. Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment online using the provided tracking number.

  6. Shipping Address: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for lost or delayed shipments due to incorrect addresses provided by the customer.

  7. Shipping Restrictions: Certain items may be subject to shipping restrictions due to their size, weight, or contents. These restrictions will be clearly indicated on the product page.

  8. International Shipping: We currently do not offer international shipping.

  9. Delivery Issues: In the rare event that your order is delayed or lost in transit, please contact our customer service team for assistance. We will work with the shipping carrier to resolve any issues and ensure that your order reaches you as soon as possible.

If you have any questions or concerns regarding shipping, please don't hesitate to contact our customer service team at [email protected].